Frequently Asked Questions
What services does IQTalent offer?
IQTalent provides full-service talent acquisition solutions on either an hourly, on-demand, or contract RPO basis. Our team is fully scalable and adaptable, meaning no long-term contracts or commitments if you don’t want them. From candidate research and sourcing to full-cycle search, our innovative approach quickly enables us to fill your most challenging hiring needs while supporting your internal recruiting teams.
Through our merger with Caldwell, we’re also able to offer a more integrated spectrum of services. In addition to our flexible solutions, Caldwell offers retained search at executive and board levels, as well as a suite of talent strategy and assessment tools that can help you hire the right people, and then manage and inspire them to achieve maximum business results.
What is Diversify by IQTalent™?
Diversify by IQTalent™ is a search solution that helps you find qualified underrepresented talent to match your DEI goals. Using the most advanced AI together with human expertise to search our database for the most qualified diverse passive candidates, Diversify helps ensure an inclusive talent pipeline.
How does IQTalent’s billing structure work?
IQTalent is a professional services firm billing hourly for services rendered. Detailed rates will be explained in your client engagement letter. For certain research projects, we offer a flat fee for the service system. Both billing structures allow you, our client, to completely control costs, knowing the exact dollar amount the service will cost and precisely when the invoice can be expected. RPO Service invoices are billed in advance and submitted at the execution of the statement of work and every thirty (30) days subsequently for the term of the engagement.
What is the average cost per hire?
Because of our billable hours model, our cost per hire is typically less than traditional contingency search firms. The costs are dependent on the time spent in finding the right candidate. Hard to fill searches for roles with very specialized skill sets that will take more time to fill than more general roles. Our services are not based on transactions; we build lasting relationships with our candidates and our clients, resulting in finding high-quality talent at a marginally reduced cost-per-hire.
In what industries does IQTalent specialize?
To be honest, it would be easier to find one we DON’T specialize in. Our model has taken industries like AI, engineering, and financial services by storm. Because we take the time to learn our clients’ specializations and then apply our unique diamond recruiting methodology to their processes and people, we are a great fit for all industries and company sizes.
What level of experience does your team have?
We have expert recruiters with over a decade of experience across a variety of industry verticals. Our entry-level sourcing and research associates undergo an extensive 4-week training program. They are trained to use the most up-to-date research and recruiting technology and receive an advanced course on Boolean search methodology. During training, they work on live searches side by side with experienced researchers. Upon graduation from training, our associates’ candidate sourcing skills are second to none. They have access to the best recruiting tech stack the industry offers to find the top passive candidates for any role.
I have hundreds of positions I need to fill all over the US and globally. Can IQTalent help?
Yes, we can! In fact, this is why we created our unique recruiting services model, to help with BIG talent acquisition issues. We’ve placed candidates across the United States and in Europe, Australia, Asia, and South America. We have sourcing, research, and recruiting experts all over the country, ready and waiting to tackle your workforce challenges. We work directly with your hiring manager to manage expectations regarding large projects. We will set a transparent timeline according to how many open requisitions can be handled per person and meet your expectations accordingly.
What do you mean when you say you can scale?
The ability for IQTalent to scale with your needs means you can increase or decrease the number of hours spent on your searches each week. If your company goes through a large growth surge and needs to fill dozens or hundreds of roles immediately, we can instantly increase the hours on the engagement. Conversely, once roles are filled and the hiring process slows, you may choose to reduce the number of hours based on your needs and budget requirements. We have the bandwidth to increase or decrease resources on-demand, putting you in control of your costs and your search efficiency.
Is there a guarantee period on placements / hires?
No, because of the vast differences in time to fill based on the role requirements and the geography of the
opportunity, it is impossible to guarantee a placement period. However, our team fills most positions within 60 days.
What is the average # of positions / requisitions that can be covered by 40 hours / week and expected time to fill / develop pipeline?
The average number of positions we can cover with 40 dedicated hours per week depends on the industry, region, and type of job. For example, a pipeline of petroleum engineers will be much harder to fill than a pipeline for client success call center positions. Generally, our consultants can manage 8-10 requisitions per 40-hour workweek for entry to mid-level positions and approximately 3-5 roles per 40-hour workweek for director-level and above roles. However, we always offer a discovery call as part of our process to help determine needs before diving into a new client partnership. When we plan your engagement, we will tell you what you can expect for your specific role(s) and region.
Explain what is meant by, “Our data is your data.”
Our search process is entirely transparent. Because we act as an extension of your internal team, you will see all the candidates that we uncover, together with their contact data and our notes surrounding their qualifications, during our weekly update calls. You will have unfettered access to the candidate data, and it is yours to keep at the end of the search.
Will you use an email address on our server when recruiting for us?
Our goal is always to augment your team and promote it. To that end, we use your technology and your processes, and yes, if it is your preference, we’ll use an email address on your server.
Can you work within our ATS as a Recruiter?
We’re all about making your job easier and adapting our process to your team’s internal processes. If you have an applicant tracking system in-house, our team will work within that platform as if they were your own employees.
What kind of turnover do you have? Can I expect to work with the same team each time I use your services?
At IQTalent, we have an extremely low attrition rate. Very few of our employees turn over, and many of those who do move on often will “boomerang.” That is, we have a history of employees who have left for other opportunities but chose to return to IQTalent due to our culture and employee engagement. Our goal is to find the best fit for each engagement and place the recruiter or sourcer with the most relevant experience on each search. We do move our consultants around from time to time, changing clients and altering teams if necessary. However, if you have a team or team member with whom you work exceptionally well, we will strive to keep these same consultants on your engagement.
Have you worked in positions within a specific functional area (i.e., Engineering, Sales)?
We fill positions from CEO to General Counsel to Sales Director to Front End Engineer and more. We focus on professional and management-level positions. Our team has filled roles in nearly every function imaginable.
How do we keep our in-house Recruiters from pinging the same people as IQTalent Sourcers / Recruiters?
Transparency. We offer total transparency between our team and yours, and our data is your data. You can even keep all the candidate data from the search if you choose. Since we are not a commission-based firm, we are not in competition with your in-house team; we work in collaboration with them. We will arrange a weekly phone call in conjunction with a weekly email that outlines the progression of the search and the candidates sourced.
What resources / tools / technology do you have at your disposal?
We have invested in the most up-to-date recruiting, search, and AI technology. We use every available resource to comb the globe to find the most qualified candidates for every position. Some of the tools our researchers have access to include hireEZ, LinkedIn Recruiter, Zoominfo, Indeed, and SeekOut. Through our advanced tech stack, our researchers can go beyond traditional networks to ensure every potential candidate is uncovered.
Do you have your own database of candidates?
We maintain our own database of candidates across multiple industries and functions, which allows us to be effective and efficient in sourcing the best talent for every role.
Can we establish KPIs to which we can hold your team accountable?
Yes. We adapt to your processes and expectations. We will work together to set goals for performance and ways to measure the achievement of these goals during our initial kickoff call and during each subsequent weekly update call.
What is the "recruiting scam" plaguing the industry right now, and how can I, as a recruiter, help candidates avoid it?
The “recruiter scam” on the rise right now primarily targets candidates who have posted their resumes to legitimate sites, allowing criminals to access a base of knowledge about their victims. Over time, the criminal poses as a recruiter and develops a rapport with the victim, working to extract personal information from the candidate. Often, the scammer will fraudulently claim to be from a legitimate firm. Recruiters can help protect candidates from falling for this scam by encouraging them to pay attention to red flags like: poorly written outreach with misspelled words and incorrect grammar, a job description that doesn’t match their qualifications, an offer being extended without an in-person or virtual interview, limited details about the role, or receiving requests for personal data/money.